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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cheryl Twomey

August 15, 2025

5  out of  5
rating by Cheryl Twomey
"I live in California but we needed a Renters policy for my daughter living in NYC. I searched State Farm agents on line and contacted Virgina Chan's office based on proximity to my daughter's apartment and reviews. When I called Virginia's office, Aiya answered, provided a quote within hours, and shortly after, our policy was all set up! Aiya was super nice to speak with, professional, informative, and so prompt....I highly recommend this agent's office. The other positive is that our SF Renter's policy is very competitively priced, and maybe even a little better than another carrier's policy with the same coverages (but a higher deductible)!"
We responded:
"Cheryl, Thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Virginia"
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Frank Petrilli

August 14, 2025

5  out of  5
rating by Frank Petrilli
"Received a call from State Farm to verify my correct address for their files as I have two different ones. During the conversation, Aiya inquired if I would be interested in saving money on both my homeowners and auto policies. Before I knew it, I saved a boatload of money by switching to State Farm and I love dealing with my agent Aiya who is extremely knowledgeable and professional. I am so pleased with having switched over!"
We responded:
"Frank, Thank you for sharing this awesome feedback about Aiya's service. The best compliment my team and I can get is being recommended to others! - Virginia"
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Javier Rivera

August 11, 2025

5  out of  5
rating by Javier Rivera
"Xavier was knowledgeable and very professional. He was patient with me and answered each and everyone of my questions. Making it a pleasant and smooth experience. Thank you Xavier, I look forward to doing more business with you guys"
We responded:
"Javier, Thank you for taking a moment to share your positive experience with Xavier. Your feedback is not only important to us but also very much appreciated. We’re excited to serve your future insurance needs! - "
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Kristin Carson

August 8, 2025

5  out of  5
rating by Kristin Carson
"I had a great experience working with Aiya Hussein. She is professional, courteous and super efficient. She was so quick to respond to my email communications and took care of all of the details in a New York minute!"
We responded:
"Kristin, Thank you for sharing this awesome feedback about Aiya service. The best compliment my team and I can get is being recommended to others! - Virginia"
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susan slater

August 5, 2025

5  out of  5
rating by susan slater
"I switched my home owners insurance to State Farm and working with Aiya was such a smooth transition . I felt I was in such good hands. Aiya was patient, with my many questions ,very informative and quickly returned my many calls and emails . I would recommend Aiya without hesitation."
We responded:
"Susan, I’m happy to hear Aiya took such great care of you. Thank you for putting your trust in our office! - Virginia"
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Fernando Rivera

July 31, 2025

5  out of  5
rating by Fernando Rivera
"Very good service; incredibly timely and with the best customer service."
We responded:
"Fernando, Our wish is that we always provide you with an excellent customer service experience. We could not be more happy to see such kind feedback! Thank you - Virginia"
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Jesús Pérez

June 16, 2025

5  out of  5
rating by Jesús Pérez
"I recently got all my insurance documentation throught Jonathan, he was super helpful and answers me all the questions. If you send him emails he will reply back everytime too! Highly recommended."
We responded:
"Jesús, Thank you for the great review! We're so glad Jonathan was helpful and responsive throughout the process. We truly appreciate the recommendation! - Virginia"
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Melissa Pulido

June 8, 2025

5  out of  5
rating by Melissa Pulido
"The team at this office are extremely accommodating and professional. They have always been so helpful of all of my insurance needs."
We responded:
"Melissa, Thank you for the five star review! My team and I will always be here for you to serve you and provide you with top notch service! - Virginia"
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Regina Pellegrino

June 4, 2025

5  out of  5
rating by Regina Pellegrino
"My Account Manager Aiya Hussein is beyond patient informative and very knowledgeable. I can't say enough good things! five stars are not enough!"
We responded:
"Regina, We’re so happy to hear about your great experience with Aiya! Thanks for the amazing review and five stars! - Virginia"
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Primavera Boman

June 4, 2025

5  out of  5
rating by Primavera Boman
"I was enrolled into a Renter's Insurance by Jonathan Nolberto, who works in Virginia Chan's office. He was very efficient and friendly. My previous Renter's Insurance had overcharged me all these years by several hundreds. So I am glad to have found StateFarm, where there are still live people to talk to."
We responded:
"Primavera, Thanks for sharing! We’re happy Jonathan could help and that you found the service you deserve. We appreciate your trust! - Virginia"
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Siri L Stokesberry

May 29, 2025

5  out of  5
rating by Siri L Stokesberry
"My experience with Virginia Chan's office was exceptional. Xavier was very knowledgeable and took his time to make sure the policy was to my specifications. He has also been prompt in responding to follow up questions. I do not hesitate to recommend this State Farm agent and her staff."
We responded:
"Siri, Thank you for your kind words! We’re delighted to hear that Xavier and the team provided knowledgeable, attentive, and prompt service. Your recommendation means a lot to us, and we appreciate your trust. We’re always here to assist you! - Virginia"
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orient heights

May 26, 2025

5  out of  5
rating by orient heights
"I was fortunate to be connected to Jonathan who provided me with great service, understood what we were looking for and fully answered by questions with knowledge and experience. I highly recommend State Farm and Jonathan"
We responded:
"Hello, thank you for your thoughtful review! I'm so glad that Jonathan was able to provide the service you were looking for. He's committed to making sure every customer feels informed and supported. We truly appreciate your recommendation! - Virginia "
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Martin Chodorow

May 22, 2025

5  out of  5
rating by Martin Chodorow
"Xavier Merced was extremely helpful in setting up my coop insurance. He was friendly, knowledgeable, and highly professional."
We responded:
"Martin, thank you for the kind words! I'm so glad to hear that Xavier was able to help you with your insurance needs and made the experience smooth and professional. He's a great part of our team, and we're happy you had such a positive experience! - Virginia "
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Lisa T

May 22, 2025

5  out of  5
rating by Lisa T
"Aiya was wonderful to work with at this agency. Would highly recommend her if you are in need of insurance services in NYC."
We responded:
"Lisa, thank you for the great review! I'm so happy to hear that Aiya was wonderful to work with. She's dedicated to helping our customers find the right coverage for their unique needs, and your recommendation means a lot. We're glad to have you with us! - Virginia "
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Chris Mierzwa

May 22, 2025

5  out of  5
rating by Chris Mierzwa
"Quick and easy!"
We responded:
"Chris, thank you for sharing your experience with my team and I! Please know we will always be here to give you the support you need. - Virginia "
Profile photo of Saudhi Vargas

Saudhi Vargas

May 21, 2025

5  out of  5
rating by Saudhi Vargas
"Aiya Hussein was very helpful in taking me through the process of switching my coop insurance policy to State Farm. She was warm, welcoming and explained everything clearly. I appreciated that she reviewed my old policy first to find comparable coverage for a new policy. My experience with Aiya was great and I highly recommend her!!"
We responded:
"Saudhi, thank you so much for the kind words! We're so glad to hear that Aiya made your transition to State Farm smooth and easy. Our team takes pride in making sure our customers feel informed and supported every step of the way. We truly appreciate your recommendation and are happy to have you with us! - Virginia "
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Carly Huffman

May 6, 2025

5  out of  5
rating by Carly Huffman
"I had Aiya Hussein as our representative help us out. She was responsive, kind, and helpful with switching insurance agencies and canceling existing policies. She was in contact whenever we needed something and I felt comfortable asking questions when needed. She did what she could to help us out and get us the best rates. Thanks for all of your help!"
We responded:
"Thank you for taking a moment to express your satisfaction with our office, Carly! My team and I will always work hard for your business each day! - Virginia"
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Chester Sosnowski

May 5, 2025

5  out of  5
rating by Chester Sosnowski
"Theyre always available to answer even the most mundane of questions, and always provide top notch service. I drive with more confidence knowing Rubi has my trucks covered. Thank you again for everything you all have done for me; like angels in an office, you are!"
We responded:
"Thank you so much for the amazing review, Chester! I'm beyond thrilled to hear that you've had such a great experience with our team. We truly appreciate you and are always here to assist you with your insurance needs. Thanks again for your kind words and support! - Virginia "
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Beckett Dardia

May 1, 2025

5  out of  5
rating by Beckett Dardia
"We worked with Esha Bishop for a few policies. She is extremely responsive, friendly and helpful. Highly recommend!"
We responded:
"Beckett, thank you for the great feedback! I am glad to hear our team was able to assist you quickly with your insurance needs. Making things stress-free is what we aim for, and we truly appreciate your recommendation. We're here anytime you need us! - Virginia "
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Ann Zabludoff

April 28, 2025

5  out of  5
rating by Ann Zabludoff
"Rubi is an absolute pleasure to work with."
We responded:
"Ann, thank you for the kind feedback. - Virginia"
Profile photo of Judith Kiersky Sperling

Judith Kiersky Sperling

April 25, 2025

5  out of  5
rating by Judith Kiersky Sperling
"I needed renter's insurance when moving back to NYC from Santa Fe. Xavier Merced made the process easy and thorough! I also got the best quote from State Farm, who I have used for home insurance for years!"
We responded:
"Judith, thank you for taking the time to share such positive feedback with us! The time spent with my team and I will always be appreciated. - Virginia"
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Shade Jimenez

April 24, 2025

5  out of  5
rating by Shade Jimenez
"I had a fantastic experience working with Esha Bishop for my renters insurance! She was professional, knowledgeable, and incredibly helpful every step of the way. She took the time to explain all my coverage options, answered all my questions with patience, and made the whole process quick and easy. Highly recommend Esha if you're looking for someone who truly puts their clients first!"
We responded:
"Hello, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Virginia"
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Gail Piasecki

April 21, 2025

5  out of  5
rating by Gail Piasecki
"Jonathan Nolberto was great at finding an insurance policy for my multi-family unit when so many other insurance companies couldn't or wouldn't. He was clear, and fast, and the policy was in place the next day! Very pleased!"
We responded:
"I’m happy to hear we could provide you with a positive insurance experience, Gail. Thank you for trusting our agency to keep you covered! - Virginia"
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Franck D

April 21, 2025

5  out of  5
rating by Franck D
"Great experience working with Rubi to set up my policy. She is very professional and demonstrated a level of care and attentiveness that is rare to find."
We responded:
"I'm grateful to have such a wonderful team and loyal customers, Franck! Thanks for sharing! - Virginia"
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Timothy Givens

April 18, 2025

5  out of  5
rating by Timothy Givens
"I had Aiya Hussein (account manager with Virginia Chan) assist me with new insurance coverage recently and I could not be happier. I'm relocating to New York and wanted to find someone in my neighborhood and she was very responsive and walked me through the process and answered any questions I had. Would totally recommend."
We responded:
"We will always strive to leave you with a wonderful customer service experience, Timothy! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Virginia"