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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Marty Garrett

May 18, 2023

5  out of  5 rating by Marty Garrett
"They have been very helpful with me"

Jack Walker

May 11, 2023

5  out of  5 rating by Jack Walker
"Incredibly professional and always available to help"

Deanne Yee

May 5, 2023

5  out of  5 rating by Deanne Yee
"Have been a longtime customer of Virginia Chan and her team. Highly recommend them for their professionalism and kindness."

Arun K

May 5, 2023

5  out of  5 rating by Arun K
"I was moving from out of state to Newyork and got in touch with Rubi & team for a customized renters insurance. She was thorough, patiently clarified my queries and overall made it a hassle free experience."

Jared Silver

April 27, 2023

5  out of  5 rating by Jared Silver
"Solid insurance!"

Lesette Mendoza

April 27, 2023

5  out of  5 rating by Lesette Mendoza
"Great costumer service."


April 25, 2023

5  out of  5 rating by tpapalcure
"pleasure to deal with state farms insurance agent over the phone, saved big by switching over from all state"

Alexandra Wilson

April 24, 2023

5  out of  5 rating by Alexandra Wilson
"I’ve been a customer for years and this team made securing rental insurance easy! I recently added some additional assets to my policy and within a few days I had all of the coverage I needed and, most importantly, peace of mind that my items were insured. I definitely recommend using State Farm for your insurance needs- you won’t be sorry!"

Kelsey Barcomb

April 10, 2023

5  out of  5 rating by Kelsey Barcomb
"I have moved multiple times since arriving in Manhattan in 2021, and Virginia's office has always transferred my renter's insurance seamlessly between addresses, and her staff is always professional and polite. I highly recommend her office."

Jorge Medina

March 31, 2023

5  out of  5 rating by Jorge Medina
"I just got homewoners insurance from this State Farm office. I had such a great experience, and they were very professional. Shanice Bailey is the best! She's very knowledgeable, professional , and patient. She answered all my questions and made me feel very confident in my choice of insurance."

Derek Tan

March 29, 2023

5  out of  5 rating by Derek Tan
"I have held home and auto policies here for over 20 years. The office is professional and responsive, both in initiating new policies and in processing claims, as well as in answering questions."


March 26, 2023

5  out of  5 rating by GIB
"Great service. I had a pleasure spoke with Shanice, she walked me to the process and help me get my auto insurance with no hassle. I basically learned a lot more about insurance from her."

Noah E. Gotbaum

March 15, 2023

5  out of  5 rating by Noah E. Gotbaum
"Totally impressed with this agency and with my agent Rubi Banner. Kept looking for discounts for me, and ultimately got my rate down by almost a third from the original quote which was significantly better than anyone else. Then made it all so easy. Highly recommended!"

Domenick DeMonte

March 14, 2023

5  out of  5 rating by Domenick DeMonte
"Finally a great place where we can deal directly with a qualified live human Insurance representative!"

Estevan Uzhca

March 1, 2023

5  out of  5 rating by Estevan Uzhca
"Excellent service ...The Best ever"
Profile photo of Joe Olivero

Joe Olivero

February 28, 2023

5  out of  5 rating by Joe Olivero
"Shanice, was wonderful. Helped quench my thirst for benefits and discounts which helped lower my Auto Insurance significantly. Patient, informative and easygoing. Would recommend, Virginia Chans, Team anytime 100%"

Stephanie Valdovinos

February 27, 2023

5  out of  5 rating by Stephanie Valdovinos
"Amazing service! They fit me with my needs and much more! Very refreshing speaking with an actual person instead of an electronic service."

Kenny Dyson

February 21, 2023

5  out of  5 rating by Kenny Dyson
"I was searching for a combined Life / Auto Insurance policy , I contacted State Farm and had the pleasure of speaking to Ms Rubi Banner. She was VERY Knowledgeable in answering all of my questions. She explained to me the details of the types of insurance available that helped me to make the best decisions for myself and my family. She was also very courteous and prompt in communicating to me about the information that I was inquiring about. Overall I was Extremely satisfied with the whole process. I HIGHLY RECOMMEND State Farm for ALL of your Personal Insurance needs."

Teresa Anderson

February 12, 2023

5  out of  5 rating by Teresa Anderson
"Everything was quick and easy about the process; communication was clear and it took very little time at all!"

Nathalia Lee

February 9, 2023

5  out of  5 rating by Nathalia Lee
"Very helpful and pro great service."

Logan West

February 7, 2023

5  out of  5 rating by Logan West
"Working with Virginia Chan and her team has always been a smooth and helpful process. She continues to offer competitive rates and everyone is always willing to take the time to answer detailed questions. This has been the best insurance process I have dealt with in my career as a renter."

Ben Janowski

February 3, 2023

5  out of  5 rating by Ben Janowski
"We have had coverage with State Farm for two years, and just added a floater. In every case, responses from this agency, from both Virginia Chan and Jennifer Torres, has been quick, professional and responsive. They understood our needs and quoted highly competitive rates, easily beating other insurance companies. I recommend this crew! They are real pros!"

Ana C

February 1, 2023

5  out of  5 rating by Ana C
"Professional, responsive and very friendly...Virginia made the process of changing insurance very easy...provided options and guidance. Thank you!"

Michele Bergerac

February 1, 2023

5  out of  5 rating by Michele Bergerac
"I have been a client of Virginia Chan's agency for 7 years. The care and attention I have received from this office is absolutely the best one could ask for , for their insurance needs. I have been met always with a can-do attitude, all of our needs have been attended to promptly and thoroughly. I recommend this office to anyone looking for an insurance agency that is thoughtful and thorough."


January 29, 2023

5  out of  5 rating by Valerie
"This office is incredibly competent and service oriented, and went above and beyond to correct errors made by my previous agent in Florida that cost me personally over $100 in fees. They also went above and beyond to help when I was literally at the DMV and the DMV would not accept my proof of insurance because it *didn't have my middle initial*--They took care of it within minutes while I was still at the DMV counter. Competency and service A+. Super grateful for them."