State Farm® Insurance Agent Virginia Chan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Christian Jung Kim
December 22, 2025
"I was looking for a new insurance provider for some time. Got lucky to come across Aiya and she was extremely helpful. She was responsive, and made adjustments to the quotes to ensure coverage wasn’t impacted but cost was competitive. I ended up saving a significant amount yearly from switching and would recommend Aiya and this agency fully!"
"Christian, Thank you so much for the feedback about Aiya! We are always here when you need us and we appreciate your business more than you know! - Virginia"
Marilou&Russ Horn
December 9, 2025
"I reached out to Rubi Banner at State Farm today and found her to be both professional and personable at all times. Her knowledgable assistance was greatly appreciated!"
"Marilou&Russ, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review about Rubi! We look forward to working with you for years to come! - Virginia"
Mauro felipe
December 8, 2025
"Jonathan was very professional and helpful . He was able to answer my questions and offer me great service. I am recommending him to friends and family members."
"Mauro, Thank you for taking a moment to express your satisfaction with our team member Jonathan! We will always work hard for your business each day! - Virginia"
Kyle Elliott
December 5, 2025
"Aiya Hussein was quick, communicative, and professional!"
"Kyle, Thank you so much for your kind review! We appreciate it. My team and I will always be here for you in your time of need! - Virginia"
Nick Van Ness
December 1, 2025
"Was shopping around for a new condo insurance policy after my previous carrier raised rates significantly, and Xavier was able to offer me a lower rate while happily taking the time to walk me through and explain the different options. Responsiveness to my calls/emails was great as well, so wouldn’t hesitate to recommend!"
"Nick, Thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Virginia"
Michael Dardia
November 26, 2025
"My experience with the Virginia Chan State Farm office has been nothing but professional, efficient, and pleasant. Please ask for Aiya Hussein - she's the best!"
"Michael, I’m happy to hear Aiya took such great care of you. We are always more than happy to help! - Virginia"
Luiz Carvalho
November 26, 2025
"I was very pleased with the service provided by Aiya Hussein. I got all my questions answered quickly and professionally."
"Luiz, I'm so glad to hear Aiya was so helpful. We appreciate the recommendation! - Virginia"
snd
November 14, 2025
"I have been a customer of State Farm for 25 years. They have provided products for all my insurance needs. Their customer service is beyond reproach. Responsive, professional, and proactive. Virginia Chan's team and especially Shanice Bailey have recently demonstrated this once again! Many thanks for being outstanding State Farm representatives! November 2025, I wanted to make a change to my Auto insurance. Upon speaking with Xavier with Virginia Chan's team I was met with professionalism and courtesy. Xavier was very responsive and was able to provide me with options. I was under a strict timeline and Xavier was very helpful. I had a last minute question and request and Xavier was quick to respond. Once again, Virginia Chan's team shines! Thank you for your great work!"
"Hi, we greatly appreciate your continued loyalty to State Farm! Our team hopes to serve your needs for the next 25 years as well! - Virginia"
Julie Minor
November 7, 2025
"Aiya was very kind and helpful over the phone"
"Julie, Thank you! I’m happy your insurance experience was so positive! - Virginia"
Shir Goldberg
October 29, 2025
"Absolute nightmare trying to renew my PLUP, which I had with State Farm for 5+ years. Rep dropped the ball on sending me necessary forms, failed to attach them to their email, misspelled my name on the forms when they did finally send them... After dealing with all that, I got a surprise letter telling me my PLUP was going to be canceled. Turns out, they decided I needed to increase my auto coverage by 10x (!!) to maintain PLUP eligibility, but didn't bother telling me until I reached out. A bewildering and total lack of competence. I'm letting the policy lapse and saving $200 going with another agency. Good lord! Stay away!"
"Hello Shir, Thank you for taking the time to share your feedback. I sincerely apologize for the frustration you’ve experienced during your seventh-year personal umbrella renewal with State Farm. After reviewing your account, I can confirm that you had the correct underlying auto limits with State Farm from 2019 through 2023. However, it appears that your current provider is now offering coverage at only a fraction of what is required. Given your longstanding relationship with State Farm, we had assumed you were aware that all umbrella policies, regardless of carrier, require minimum underlying auto coverage. That said, we take full responsibility for not clearly explaining this important detail to you earlier. To assist you, I have sent three quotes to your inbox: 1. An auto quote reflecting the lower coverage limits you currently have with your provider, so you can see the comparable pricing. 2. A quote showing the proper underlying limits needed for an umbrella policy — the same coverage you had with State Farm from 2019 to 2023. 3. A quote demonstrating that you could save $391 annually on your umbrella policy by bringing your auto insurance back to State Farm. Have you received a quote from your current provider that meets these required limits? We truly value your business and appreciate you bringing your concerns to our attention. Please feel free to reach out if you have any questions or need further assistance. Wishing you a wonderful week ahead! - Virginia"
Top Hat Movers Inc.
October 28, 2025
"I have Commercial Insurance with State Farm Insurance. Each time I call I am able to discuss my situation and today Rudi was extremely easy to discuss my situation with Her. I also had a Health Issue last year and She remembered and asked how I was doing. I always feel taken care of when I call. Xavier also has been very helpful. Virginia Chan has exceptional people working in Her office. I am very fortunate to have this insurance Company."
"Thank you so much for taking the time to share your experience with our office. I am thrilled to hear that Rudi & Xavier were helpful during your time of need. We will always be here when you needs us! - Virginia"
Ken Lane
October 20, 2025
"Ruby coordinated my payment and efficiently followed through to complete my transaction when your company computer system was down."
"Ken, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Virginia"
John Miles
October 19, 2025
"I had an extremely positive experience with Xavier Merced of State Farm....he was diligent, thorough, responsive and if for some reason he was tied up or unavailable, he had a strong support team willing to address any needs....I would highly recommend this office!"
"John, Thank you for sharing this awesome feedback about Xavier's service. The best compliment my team and I can get is being recommended to others! - Virginia"
Chester Sosnowski
October 17, 2025
"They're always available to answer all my questions. Xavier and the rest of the staff at Virginia Chan State Farm are truly great at what they do"
"Thank you so much for the amazing review, Chester! I'm beyond thrilled to hear that you've had such a great experience with our team. We truly appreciate you and are always here to assist you with your insurance needs. Thanks again for your kind words and support! - Virginia "
Richard Pattis
October 16, 2025
"Insurance for pied-a-terre was new to me. Virginia and Aiya brought me up to speed quickly and stepped my through my requirements, coordinating with my mortgage company so I could pay fewer bills."
"Richard, Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Virginia"
Julia Kaback
October 1, 2025
"Rubi is wonderful and super responsive to emails, phone calls, and any urgent needs for successful renters insurance! Thank you so much for always helping us!"
"Julia, Thank you for the five-star review! My team and I will always be here for you to serve you and provide you with top-notch service! - Virginia"
Tammy Seaton
September 17, 2025
"Working with Julien at State Farm was a pleasure. Initially, it wasn't easy to reach someone, but once I did, Julien was attentive and helped me update and renew my insurance."
"Tammy, I'm thrilled to hear that Julien was able to provide you with attentive and helpful service. We appreciate your recommendation! - Virginia"
Julia Davidov
September 17, 2025
"I recently rented a car and had the pleasure of working with my insurance agent, Xavier, to make sure everything was in order. He was absolutely amazing, professional, efficient, and a true pleasure to work with. His help made the entire process smooth and stress-free. Highly recommend"
"Julia, Thank you for your kind words! I'm so glad that Xavier was able to help you in your time of need. - Virginia"
Matt Tachis
September 16, 2025
"I want to thank Aiya Hussein for helping my wife and I secure a renters policy for our Apt in Manhattan, We are moving from SF and Aiya was wonderful to work with and made the process painless. I can highly recommend her for any of our insurance needs."
"Matt, Thank you for sharing your experience! I'm thrilled to hear Aiya could provide you with such wonderful service. - Virginia"
nohar singh
September 16, 2025
"Had the pleasure of doing business with Jonathan Nolberts and he is short of nothing of being professional and efficient at his job."
"Nohar, I'm so glad to hear that Jonathan was able to provide you with the exact service we strive for. We appreciate your business! - Virginia "
Elizabeth Scott
September 16, 2025
"Aiya was responsive and lovely to deal with!"
"Elizabeth, Thank you for the kind review about Aiya! We appreciate your business. - Virginia"
Chrissie Chua-Ly van manh
September 10, 2025
"Xavier has consistently responded to our questions within 24 hours, providing additional support and necessary documents promptly. He has been both helpful and respectful in all our interactions as our insurance agent."
"Chrissie, Thank you for the kind words! I'm glad to hear that Xavier provided timely and supportive service. - Virginia"
Almeta Cable
August 30, 2025
"I had an excellent experience working with Account Manager- Xavier. He took the time to really understand my needs and walked me through every detail of my new policy. What stood out most was his professionalism, patience, and genuine care. The whole process was smooth, efficient, and stress-free. I highly recommend Xavier to anyone looking for someone knowledgeable, trustworthy, and easy to work with."
"Almeta, Thank you for your thoughtful review! I'm so glad to hear that Xaviar was able to provide you with such a great experience. We truly appreciate your recommendation. - Virginia"
Jake Pechet
August 29, 2025
"Xavier was very helpful. Trustworthy and a straight shooter. Very patient and answered all my questions. He worked with me to tailor my insurance coverage to my specific needs (and took the time to learn a bit about me along the way)!"
"Jake, I’m happy to hear Xavier took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers. - Virginia"
Timothy Baldermann
August 22, 2025
"Aiya Hussein, and everyone at Virginia Chan Insurance Agency, are the best! They are very thorough and helpful. I would definitely recommend them for your New York insurance needs."
"Timothy, Thank you so much for the thoughtful review! We strive to always provide excellent customer service. We truly appreciate your recommendation! - Virginia"