State Farm® Insurance Agent Virginia Chan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ashish Sharma
February 10, 2026
5
out of
5
rating by Ashish Sharma
"Jonathan was great in helping me save big on my EV auto and coop insurance bundle"
We responded:
"Ashish, Thank you for your review! We're glad Jonathan could assist you and that you had a positive experience with our team. We appreciate your feedback. - Virginia"
Dawn Merced
February 4, 2026
5
out of
5
rating by Dawn Merced
"Thank you Xavier, you were so supportive and helpful when choosing a life insurance plan that would be affordable and appropriate for me. Your knowledge, patience and guidance was truly appreciated!!"
We responded:
"Dawn, Thank you for your review! We're glad Xavier could provide support and guidance throughout your experience. We appreciate you sharing your feedback. - Virginia"
Doaa Wilson
February 4, 2026
5
out of
5
rating by Doaa Wilson
"Highly recommend this office. Not only was Aiya super informative in helping me find the appropriate coverage. Her, and the office has continued to service my policy after so well!"
We responded:
"Doaa, Thank you for your review! We're glad Aiya was helpful and appreciate you taking the time to share your experience. - Virginia"
Sabella Cruz
February 3, 2026
5
out of
5
rating by Sabella Cruz
"Aiya is absolutely amazing! She is incredibly knowledgeable, patient, and genuinely cares about finding the best coverage for your needs. She took the time to explain everything clearly, answered all of my questions, and made the entire process smooth and stress-free. You can tell she truly has her clients’ best interests at heart. If you’re looking for a State Farm agent who is professional, responsive, and goes above and beyond, Aiya is the one. Highly recommend!"
We responded:
"Sabella, We appreciate your review and kind words. Thank you for recognizing Aiya's support and for choosing our office. - Virginia"
Esha Bishop
February 3, 2026
5
out of
5
rating by Esha Bishop
"I had a great experience working with Aiya. She was extremely knowledgeable, patient, and took the time to answer all of my questions. I would highly recommend purchasing your insurance through her and this office."
We responded:
"Esha, Thank you for your review! We're glad Aiya was patient and helpful throughout your experience. We appreciate you taking the time to share. - Virginia"
Meredith Buerger
February 3, 2026
1
out of
5
rating by Meredith Buerger
"Aiya did not cancel my PAP and I was over billed for months. Do not go here!"
We responded:
"Thank you so much for your feedback, Meredith. We truly appreciate hearing from you, as it helps us continually improve. I want to assure you that Aiya has submitted the request to backdate the cancellation of your engagement ring insurance to September 2025. Please accept my sincere apologies for any confusion or inconvenience during this process. Aiya was carefully confirming your coverage for your beautiful jewelry before proceeding with the cancellation, especially as we had not heard back from you during what I’m sure was a very stressful time with your move. We completely understand the sentimental value your item holds, and it’s very important to us that it stays protected. Underwriting is currently reviewing your request, and once approved, your refund will be mailed to your new home address. Thank you again for your patience and understanding throughout this process—it truly means a great deal to us. Please don’t hesitate to reach out if you have any questions or if there’s anything more, we can do to assist you. Warm regards, Virginia."
Elisabeth DeMarse
February 2, 2026
5
out of
5
rating by Elisabeth DeMarse
"Xaviar was excellent."
We responded:
"Elisabeth, Thank you for sharing your experience. We appreciate your kind words! - Virginia"
Neshan Khan
January 29, 2026
5
out of
5
rating by Neshan Khan
"Jonathan is very nice person he help me to get a very good rate save me a good amount of $$ very fast with no time I get coverage for 2 cars he will be my agent from now and on I will recommend him to all my friends and family thanks my good man"
We responded:
"Neshan, Thank you for your review! We're glad Jonathan could assist you and make the process smooth. We appreciate you sharing your feedback and kind words. - Virginia"
Adam Schoenberg
January 22, 2026
5
out of
5
rating by Adam Schoenberg
"Highly recommend, so easy to work with!"
We responded:
"Adam, Thank you for the recommendation! We're glad to hear it was easy working with is and appreciate your support. - Virginia"
Sandy Nelson
January 16, 2026
5
out of
5
rating by Sandy Nelson
"We had a very easy & smooth experience bundling homeowners insurance with our auto insurance, and saved money thereby - thanks to the assistance of Virginia & Aiya. A very good experience."
We responded:
"Sandy, Thank you for sharing your experience! We're so glad to hear that you had such a good experience. We appreciate your business! - Virginia"
Jose Padilla
January 13, 2026
5
out of
5
rating by Jose Padilla
"Called and spoke to a wonderful young salesman named Xavier Merced and he was able to set me up with all of my insurance needs. No muss no fuss . Thanks for being patient and kind , will definitely be calling him back ….."
We responded:
"Jose, Thank you for the kind words! We're so glad Xavier could make the process easy and take care of your needs. We look forward to serving your insurance needs in the future! - Virginia"
Gaby Javitt
January 12, 2026
5
out of
5
rating by Gaby Javitt
"Aiya is super proactive and responsive and great to work with. Happy with the condo policy I got!"
We responded:
"Gaby, Thank you for sharing! We're thrilled to hear Aiya was responsive and proactive, and that you had such a positive experience. We appreciate your recommendation! - Virginia"
Ricardo Giron
January 8, 2026
5
out of
5
rating by Ricardo Giron
"Great and efficient service from Xavier"
We responded:
"Ricardo, Thank you for your feedback! We're glad Xavier could assist you and provide smooth service. - Virginia"
Noreen Wong
January 6, 2026
5
out of
5
rating by Noreen Wong
"I requested a home insurance quote online and received many. Xavier called me and discussed what I need. He was very patient and very professional. I felt very comfortable with him and decided to deal with him. I am very happy and appreciated his help."
We responded:
"Noreen, Thank you for sharing your experience! We're glad Xavier could provide clear information. We appreciate your feedback and are happy to help! - Virginia"
tracy b.
January 6, 2026
5
out of
5
rating by tracy b.
"Highly recommend this State Farm agency and my agent, Aiya. I was investigating new insurance options, and she was super responsive, easy to work with, and very thorough when explaining coverage and finding competitive rates. It’s clear she genuinely cares about her clients. I’d happily refer friends and family."
We responded:
"Tracy, Thank you for the wonderful recommendation! We're so glad Aiya could help make the process easy & clear. We're always here when you need us! - Virginia"
John N
January 5, 2026
5
out of
5
rating by John N
"Aiya guided me through the process step by step, helping me choose the plan that best suited my condo. She was also quick to respond to any questions or emails."
We responded:
"John, Thank you for the kind remarks about Aiya! She is a gem. We appreciate your business! - Virginia"
Rebecca Onstad
January 5, 2026
5
out of
5
rating by Rebecca Onstad
"My son just moved to the city and Xavier Merced at State Farm was very friendly and yet professional getting his renters insurance policy set up."
We responded:
"Rebecca, Thank you for sharing this! We're so glad to hear that Xavier was able to help you. - Virginia"
Alan Pieper
January 2, 2026
5
out of
5
rating by Alan Pieper
"Rubi Banner reached out to me and was very helpful with changing my policy from tenant to landlord, which saved me money. Many thanks, Alan & Tammi Pieper"
We responded:
"Alan, Thank you! We truly appreciate your business. - Alan"
Shay Slusky
December 31, 2025
5
out of
5
rating by Shay Slusky
"I had the pleasure of working with Xavier. He was super professional, responsive and warm. Highly recommended working with them."
We responded:
"Shay, Thank you for the kind words! We truly appreciate the recommendation. - Virginia"
Christian Jung Kim
December 22, 2025
5
out of
5
rating by Christian Jung Kim
"I was looking for a new insurance provider for some time. Got lucky to come across Aiya and she was extremely helpful. She was responsive, and made adjustments to the quotes to ensure coverage wasn’t impacted but cost was competitive. I ended up saving a significant amount yearly from switching and would recommend Aiya and this agency fully!"
We responded:
"Christian, Thank you so much for the feedback about Aiya! We are always here when you need us and we appreciate your business more than you know! - Virginia"
Marilou&Russ Horn
December 9, 2025
5
out of
5
rating by Marilou&Russ Horn
"I reached out to Rubi Banner at State Farm today and found her to be both professional and personable at all times. Her knowledgable assistance was greatly appreciated!"
We responded:
"Marilou&Russ, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review about Rubi! We look forward to working with you for years to come! - Virginia"
Mauro felipe
December 8, 2025
5
out of
5
rating by Mauro felipe
"Jonathan was very professional and helpful . He was able to answer my questions and offer me great service. I am recommending him to friends and family members."
We responded:
"Mauro, Thank you for taking a moment to express your satisfaction with our team member Jonathan! We will always work hard for your business each day! - Virginia"
Kyle Elliott
December 5, 2025
5
out of
5
rating by Kyle Elliott
"Aiya Hussein was quick, communicative, and professional!"
We responded:
"Kyle, Thank you so much for your kind review! We appreciate it. My team and I will always be here for you in your time of need! - Virginia"
Nick Van Ness
December 1, 2025
5
out of
5
rating by Nick Van Ness
"Was shopping around for a new condo insurance policy after my previous carrier raised rates significantly, and Xavier was able to offer me a lower rate while happily taking the time to walk me through and explain the different options. Responsiveness to my calls/emails was great as well, so wouldn’t hesitate to recommend!"
We responded:
"Nick, Thank you so much for taking the time to leave us a five-star review! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Virginia"
Michael Dardia
November 26, 2025
5
out of
5
rating by Michael Dardia
"My experience with the Virginia Chan State Farm office has been nothing but professional, efficient, and pleasant. Please ask for Aiya Hussein - she's the best!"
We responded:
"Michael, I’m happy to hear Aiya took such great care of you. We are always more than happy to help! - Virginia"