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State Farm® Insurance Agent Virginia Chan

4.9 out of 5 average rating (292 reviews)

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


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What our customers say about us...

Manuel J Karamanos

November 13, 2023

5  out of  5 rating by Manuel J Karamanos
"I have been utilizing this specific State Farm branch for the last few years and they are always professional and prompt."

Leyla Cole

November 9, 2023

1  out of  5 rating by Leyla Cole
"UPDATE Nov 2023: We did purchase a vehicle in August 2022 and at the time based on my below review Shanice had helped us. Fast forward to the end of September 2023 when we were shocked to receive a letter via snail mail from State Farm saying since we did not comply with the mandatory pictures of a new vehicle for the state our policy was being revoked. No emails, no phone calls to follow up. We spent a Fri evening for 2 hours trying to get someone from State Farm to help us since we needed our vehicle that weekend for our son's sports games that were out of town. No one could help except Virginia Chan per the State Farm rep. We emailed her, they left her voice messages etc. Come that Monday we only heard from her office manager via email basically saying 'oh well'. As of November 8th 2023 we have yet to hear from Virginia. We have since changed agents. We have been with Virginia Chan since we moved to New York from Texas back in late 2018. They are very efficient and quick to respond. Recently Shanice was a huge help in getting our car insurance set up! Definitely recommend them!"

Maxwell Frotman

November 6, 2023

5  out of  5 rating by Maxwell Frotman
"My encounter with Rubi Banner, my insurance representative, was truly exceptional. Not only was she incredibly knowledgeable, but her genuine friendliness made the experience far more pleasant than anticipated. Her expertise was evident as she navigated through my insurance inquiries, providing clear and comprehensive information, and guiding me through various options with patience and understanding. Her amiable and professional demeanor turned what could have been a mundane task into a delightful and informative interaction. I wholeheartedly appreciate her invaluable assistance and commend her for the outstanding service she provided today."

Camille Jeanjean

November 3, 2023

5  out of  5 rating by Camille Jeanjean
"It was efficient to get the informations and contract with State Farm Insurance."

Noman Odyssey

November 1, 2023

5  out of  5 rating by Noman Odyssey
"I am hard of hearing, but I started listening closely when I realized my account manager Andrew Cardona was really trying to give this old timer the best possible experience with the agency as possible. My daughter takes care of everything now. Thank you for helping us out Andrew."

Mark Carrillo

October 31, 2023

5  out of  5 rating by Mark Carrillo
"My experience with Rubi Banner was nothing short of phenomenal. From the moment of reaching out for some information, to the break down of costs and coverage her service was exceptional. She explained some of the confusing insurance lingo to me with nothing but patience. Her commitment to finding the perfect coverage for my specific needs was amazing. Rubi turned this stressful conversation into a comfortable and professional experience. I couldn't be more pleased with the service I received, and I wholeheartedly recommend Rubi for anyone seeking top-notch coverage."

Dwayne Abernathy

October 30, 2023

5  out of  5 rating by Dwayne Abernathy
"I had the pleasure with having Andrew Cardona as my State Farm rep. and it was nothing short of a great experience. All of my questions and concerns were answered clearly and explained to me the best plan for my family and I. Now have great coverage for my auto and home. This was my first time buying insurance and I'm glad I had a great representative to help me out. Keep on being great Andrew."

samuel fougere

October 29, 2023

5  out of  5 rating by samuel fougere
"Mr. Cardona excellently assisted in answering all of my insurance needs questions I however was not able to sign up with a policy but will continue to keep in contact with him and will be moving to a new provider in the future thanks to him."

Stephanie Tasayco

October 29, 2023

5  out of  5 rating by Stephanie Tasayco
"First and foremost, I want to thank State Farm Agent Andrew Cardona for the superior service he provided. As insurance rates increased over the past several years, I was becoming irritated about the possibility of having to pay more for my policy and I have yet to see any changes with my wages. However, Mr. Cardona made my experience smooth. Regardless of the rates, he had a positive attitude which was infectious. And his willingness to assist me in any way from home to auto, agents such as this are a dime a dozen. If you are looking for an agent to represent you, this is the gentleman right here. Thank you State Farm for an easy and efficient service. It is greatly appreciated."

Justin Dejesus

October 28, 2023

5  out of  5 rating by Justin Dejesus
"They were really helpful, took time to explain everything to me detail by detail and made sure I understood what I was getting"

Justin Rodriguez

October 27, 2023

5  out of  5 rating by Justin Rodriguez
"Rubi Banner must be the most professional & sweetest rep I’ve ever dealt with. Incredibly, patient and thorough with deep and expansive knowledge of the field. Answered all my questions and made me feel as though I was in good hands. Highly recommend to anyone."

Joseph Campagna

October 26, 2023

5  out of  5 rating by Joseph Campagna
"I recently had the pleasure of dealing with a gentleman named Andrew Cardona here at Virginia Chan StateFarm. My experience was seamless and he answered all of my questions when it came to which insurance was best for me and my wife. He went above and beyond to help us out, gave us a business card and told us to feel free to reach out with any other questions or concerns we had. Thanks again Andrew!"

Thomas Jefferson

October 25, 2023

5  out of  5 rating by Thomas Jefferson
"I was helped by a gentleman named Diego that gave me estimates on how much my policy would be. He was kind and seemed very caring. I definitely recommend this specific location!"

samantha zambrano

October 25, 2023

5  out of  5 rating by samantha zambrano
"I recently got the chance to work with Diego Ahmed and he was incredibly helpful and insightful. He made the experience very easy and straightforward, I definitely recommend working with diego if possible!"

Gabrielle Sanchez

October 25, 2023

5  out of  5 rating by Gabrielle Sanchez
"highly recommend the Virginia Chan State Farm Agency. Got to work with account manager, Andrew, who was very helpful in walking me thru the steps and made the process seamless"

Alondra Casco

October 24, 2023

5  out of  5 rating by Alondra Casco
"Andrew was very helpful and informative when breaking down my policy, highly recommend you speak with him!"

Steven Delgado

October 24, 2023

5  out of  5 rating by Steven Delgado
"As a first time car owner I had never been through the process of getting auto insurance but luckily I spoke to Andrew C! He really made the whole process easy to understand and I can’t complain about the rate he was able to offer me. Andrew was very professional and answered every one of my Questions! Thank you."

Jonathan Fox

October 24, 2023

5  out of  5 rating by Jonathan Fox
"Agent Andrew Cardona was very good! He guided me though 3 policies and I’m a happy customer!"

Julian Galassi

October 24, 2023

5  out of  5 rating by Julian Galassi
"Recently I got to work with Diego Ahmed, he made the process very easy for me and was very insightful on all the questions I had for him. He was very nice and gave me a great experience overall. If you are wanting to work with State Farm ask for Diego and he will point you in the right direction!"

Trent Brown

October 24, 2023

5  out of  5 rating by Trent Brown
"I got the chance to gain some insight and help from Diego A. this past week. He was very insightful and lead me in the right direction with all of the questions I had. I HIGHLY suggest working with Diego and State Farm in general. 5 Stars!"

Lisa Wilson

October 24, 2023

5  out of  5 rating by Lisa Wilson
"I was having trouble figuring out my rates, but Diego really helped me through the entire process. Great service and a great attitude! Would definitely recommend anyone to this firm especially to be helped by Diego!"

dermot hegarty

October 24, 2023

5  out of  5 rating by dermot hegarty
"Just recently worked with Mr. Diego Ahmed and I don't think I could've had as good of an experience anywhere else. I had my doubts about working with State Farm but Mr. Ahmed changed all that, as he walked me through the whole process patiently and couldn't have been nicer doing it."

Preston Schaefer

October 24, 2023

5  out of  5 rating by Preston Schaefer
"“Recently worked with Diego Ahmed and he was an absolute pleasure to work with. He was very knowledgeable, passionate, kind and accommodating. Diego was very helpful which led to a great experience. “"

Jamie Morrison

October 24, 2023

5  out of  5 rating by Jamie Morrison
"Worked with Diego Ahmed recently and it was a very positive experience! He was able to answer my questions and concerns. Overall was a great experience!!"

Katie BeMiller

October 24, 2023

5  out of  5 rating by Katie BeMiller
"Diego Ahmed provided quality customer service and an overall great experience. He was knowledgeable and thorough when answering my questions. I will definitely recommend him to friends and family in the future!"