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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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alicia gomez

March 21, 2025

5  out of  5
rating by alicia gomez
"Jonathan tiene muy buen trato con las personas y fue muy buena su ayuda es la primera ves que me hicieron sentir muy cómoda"
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Bernardo Britto

March 20, 2025

5  out of  5
rating by Bernardo Britto
"Great service, great experience. I spoke with Aiya and she was incredible kind, engaging, patient, and knowledgeable."
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janet traynor

March 14, 2025

5  out of  5
rating by janet traynor
"Fabulous! Outstanding! The only place to get insurance is Virginia Chan’s State Farm. As a real estate broker on the Upper East Side, I recommend this outstanding company to all of my clients. All agents are top-notch and go out of their way to help with the smallest details. Rubi called my client internationally to confirm the details. Aiya helped my client a month before. Both agents went above and beyond. You can TRUST STATE FARM for their honesty, integrity, and commitment to excellence."
We responded:
"Janet, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Virginia"
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Stacy Lesperance

March 12, 2025

5  out of  5
rating by Stacy Lesperance
"Jonathan is the best he’s very kind, patience to give me the best quote for my car. Stacy Lesperance"
We responded:
"Stacy, please know that my team and I will always be here to help support your insurance needs. Thank you. - Virginia"
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Hughbo Shim

March 10, 2025

5  out of  5
rating by Hughbo Shim
"I worked with Aiya Hussein. She was extremely helpful from the moment I called her and processed my ask for insurance super quickly. Highly recommend!"
We responded:
"Hello, thank you for choosing our team to support your insurance needs! We’re thrilled you had a positive experience with our team. - Virginia"
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Dan Kimberg

March 8, 2025

5  out of  5
rating by Dan Kimberg
"Aiya made the process of getting insurance for our new co-op completely painless. Literally one quick phone call and we were set. She was also very responsive when we had questions, and proactively sent us all the paperwork we needed."
We responded:
"Dan, thank you for being a wonderful customer to this entire team. We look forward to working with you and exceeding your expectations of any customer experience that you have. - Virginia"
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strictly cleaning

March 7, 2025

5  out of  5
rating by strictly cleaning
"It's can be a very tedious and difficult decision to get life insurance and choosing the right one for you! Just having a newborn the pressure was on and I looked around, the prices and how forceful some Brookers can be was really making me discouraged about the whole process. Untill I met Aiya from State Farm! She gave me so much information, time and multiple quotes to make the decision process seamless. Feel very confident that everyone she interacts with will have the same experience. Thank again. Zak Anthony alkahabbaz Strictly cleaning services"
We responded:
"Hello, our whole team appreciates this very kind review. We cannot thank you enough for the loyalty you have given to this agency. - Virginia"
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Anya Wang

March 3, 2025

5  out of  5
rating by Anya Wang
"Aiya Hussein took my call when I reached out about renter's insurance. She is amazing and super efficient at helping me getting things sorted out, giving me quotation and helping me nevigate things as this is my first time renting on my own in New York City. Highly recommend her!"
We responded:
"Anya, thank you so much for your kind words about Aiya. We are honored to be able to assist you with your insurance needs! - Virginia"
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Adrienne

February 28, 2025

5  out of  5
rating by Adrienne
"I had the absolute pleasure of working with Mr. Jonathan Nolberto recently. Not only was he incredibly knowledgeable, he was also very patient and kind. I had a multitude of questions, all of which he answered correctly, without missing a beat. Additionally, he helped me save money on my home insurance! It is very clear that Jonathan cares about his customers, as well as how he represents the State Farm Team. Best customer service experience ever!!"
We responded:
"It’s wonderful to hear about your great experience with Jonathan, Adrienne! We're so glad he was able to answer all your questions and provide excellent service. Thank you for your kind words, and we’re happy to have him on our team! - Virginia"
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Jeanie Deloughery

February 27, 2025

5  out of  5
rating by Jeanie Deloughery
"Had THE BEST experience with Jonathan not only did he save me over $2000. He was personable, professional, and his follow up was on spot!"
We responded:
"Jeanie, I’m happy to hear Jonathan took such great care of you and we could provide you with a positive insurance experience. Our team takes pride in delivering top-notch support to our customers! - Virginia "
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Grace T

February 25, 2025

4  out of  5
rating by Grace T
"Aiya worked with me on our insurance needs and she followed through. She's very nice and patient answering all your questions. Thank you Aiya!"
We responded:
"Grace, my team and I could not be more happy to assist you in your time of need. Thank you for giving us the opportunity to serve you! - Virginia"
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willie frisella

February 17, 2025

5  out of  5
rating by willie frisella
"I was not too informed about Life Insurance and I was lucky enough to deal with such a helpful office. My Agent Aiya was amazing! She answered all my questions and helped me pick the perfect plan."
We responded:
"Willie, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Virginia"
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Kaitlin Frey

February 15, 2025

5  out of  5
rating by Kaitlin Frey
"I picked this State Farm on a whim because it was close to my new apartment and WOW - could not have picked a better location. The agent who took my case, Aiya, was so incredibly kind and knowledgeable - she helped me through the entire process! I really felt heard and supported - since this was my first time getting NYC insurance I had a LOT of questions, but Aiya answered them all and went above and beyond to ensure I had what I needed to make my move to NYC a success. Truly could not have had better luck than choosing to work with this agency. Thanks for everything!"
We responded:
"Kaitlin, our wish is that we always provide you with an excellent customer service experience. We could not be happier to see such kind feedback! Thank you. - Virginia"
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jean-noel calon

February 6, 2025

5  out of  5
rating by jean-noel calon
"Great meeting ( with no appointment!) with Jonathan who was super pro, providing the best advice for home insurance, always with a smile and a great sense of humor! Excellent vibes! Bravo!!!"
We responded:
"Jean-Noel, thank you for the wonderful feedback! We're thrilled to hear you had a great experience with Jonathan. He is awesome! We appreciate your kind words and look forward to serving you again! - Virginia"
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Lisa Greenberg

February 3, 2025

5  out of  5
rating by Lisa Greenberg
"My agent at State Farm, Esha Bishop, is top notch. She is personable & professional. Esha is thorough and never makes me feel as if I am taking up too much of her time. She covers all bases and I feel confident in her work to get me the best rates and coverage. Highly recommend Esha!"
We responded:
"Lisa, thank you so much for the great feedback! I'm so glad to hear that Esha has provided you with excellent service and made you feel confident in your coverage. We appreciate your recommendation and are always here for anything you need! - Virginia"
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Paul Grimes

January 28, 2025

5  out of  5
rating by Paul Grimes
"Just moved and was on the hunt for renters insurance. After looking around for different quotes I like what I saw at State farm. I called and a gentleman by the name of Jonathan answers the phone and when I tell you very informative and knowledgeable about his job and was able to break down the terms so any person could understand I was sold immediately!! I got a great price and I was even covered for occurrences that I wasn't even aware that could happen. Thanks so much Jonathan!!"
We responded:
"Paul, thank you so much for sharing your experience! I’m thrilled to hear that Jonathan was able to provide you with such a great experience and help you fully understand your coverage options. He’s a true asset to our team, and it’s wonderful to know that his knowledge and service made a lasting impression. We’re so glad you’re happy with your renters insurance, and we’re always here to assist you with anything you need moving forward! - Virginia"
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Faisal Khan

January 28, 2025

5  out of  5
rating by Faisal Khan
"I can’t say enough good things about the experience I had with Rubi at State Farm. As my auto insurance account manager, she went above and beyond to provide exceptional service. From the moment I reached out, they were friendly, professional, and genuinely eager to help. Rubi took the time to thoroughly explain my policy options, answer all my questions, and ensure I felt confident about my choices. What really stood out was Rubi’s attention to detail and responsiveness. Anytime I had a concern, they addressed it promptly and with a clear explanation. If you’re looking for an insurance representative who combines expertise with outstanding customer service, I highly recommend Rubi at State Farm. They’ve earned my trust and loyalty!"
We responded:
"Faisal, thank you for the wonderful feedback! I'm so glad to hear that Rubi was able to provide such excellent service and make sure all your questions were answered. She is a valued member of our team, and it’s great to know her dedication made a difference in your experience. We truly appreciate your trust and recommendation, and we’ll always be here to help! - Virginia"
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John Walters

January 27, 2025

5  out of  5
rating by John Walters
"our agent, Aiya Hussein, was extremely helpful in getting us the proper coverage for our new NYC apartment. She really saved the day after several exasperating experiences with other agents. She's the best!!"
We responded:
"John, you're a 10 star customer! Thank you for supporting our State Farm Agency! We will always be here for you. - Virginia"
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George Rodriguez

January 23, 2025

5  out of  5
rating by George Rodriguez
"A huge thank you to Jonathan Nolberto for his assistance. I greatly appreciate all the effort, follow up and concern displayed to help me in a difficult situation. Once again, thanks Jonathan. I most definitely will recommend you to others!"
We responded:
"George, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Virginia"
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David Minster

January 22, 2025

5  out of  5
rating by David Minster
"I had an extremely painless process getting my insurance set up. Aiya was particularly helpful!"
We responded:
"David, you deserve a top notch experience always! Thank you for sharing positive feedback with my team and I! - Virginia"
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Barbara Soebbing

January 16, 2025

5  out of  5
rating by Barbara Soebbing
"Aiya Hussein was most helpful and a pleasure to deal with. I highly recommend her."
We responded:
"Barbara, thank you for the wonderful feedback and recommendation! Aiya is such an amazing asset to our office. I will make sure to pass along your kind words to her! - Virginia "
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Julie M.

January 8, 2025

5  out of  5
rating by Julie M.
"Highly recommend Virginia and her team for any home or auto insurance needs. We’ve been working with them for several years and they are always very knowledgeable, helpful and work to find the best rates. Their service is exceptional and it’s a pleasure working with them."
We responded:
"Julie, thank you for always giving my team and I your honest feedback! All feedback is important to our State Farm Insurance Agency. - Julie"
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Nina Hunt

December 11, 2024

5  out of  5
rating by Nina Hunt
"Aiya Hussein, an account representative at this office, was extremely helpful, professional, and personable. I would gladly recommend her to anyone looking for insurance."
We responded:
"Nina, thank you for the fantastic review! We’re so glad to hear that our team has been helpful to you. Your recommendation means a lot to us, and we’re here for any of your insurance needs! - Virginia "
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Joseph Tolson

December 7, 2024

5  out of  5
rating by Joseph Tolson
"I was very happy when I called the office of Virginia Chan and spoke to one of her expert Account Managers. It was a refreshing experience to speak to an Insurance agent who really focused on the issues that I was dealing with. Senior Account Manager, Rubi Banner explained in detail the coverage benefits I would receive by switching to State Farm Insurance for my car. She clearly understood my situation and moved very quickly to complete the paperwork. At the same time she spoke about the discounts that would apply to premium payments if I wanted to combine my housing insurance policy as well; which I also did. In short, the Virginia Chan Agency was able to reach my expectations and I am very glad to now be covered by State Farm. Thank you, Joseph Tolson"
We responded:
"Joseph, my team and I couldn't be more grateful for your kind feedback! We will continue to always be here to support your insurance needs! - Virginia"
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Carol Marangoni

December 4, 2024

5  out of  5
rating by Carol Marangoni
"I had the best experience with State Farm Insurance and their agent Rubi.  My current long-time insurance carrier is exiting New York State at the end of this month, and my insurance agency was having a difficult time finding homeowners insurance to cover me because of the nature of my in-home business.  As a result, they offered me a policy from an insurance company that was not authorized to do business in NYS, and the premium for insuring my home and rental cottage was quoted at an exorbitant price. I spoke to Rubi about my dilemma, and she was able to work through the obstacles and find matching coverage for both my home and the rental cottage - AND an umbrella policy which the other company would not write, all for less than half the price!  And she was so helpful, so pleasant and so accommodating, answering all of my myriad questions patiently and promptly. I am thrilled to have found her, she is a true gem.  Thank you State Farm & Rubi!"
We responded:
"Carol, thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Virginia"